MangoSpace Support

Write to support@mangospace.ai and a person will answer. Tell us the email address you sign in with and what you were doing when the problem happened. A screenshot helps.

Your account

• Delete your account in the app, under Settings, then Privacy and AI. The account is deleted fourteen days after you ask, and signing in before then cancels the deletion. We email you when you ask, if you cancel, and when it is done.
• Download your data in the same place: a copy of your account and everything you created, as a page you can read or as a JSON file.
• Can't sign in? Email privacy@mangospace.ai from your account's email address and we will help.

Your membership

• Cancel where you subscribed: on iPhone or iPad in your Apple subscription settings, on Android in Google Play, and on the web under Manage Membership. Cancelling stops the next renewal, and your plan continues until the end of the period you paid for.
• Deleting your account does not cancel a subscription bought through Apple or Google, so cancel it in your store settings as well.
• A refund for a purchase made through Apple or Google is requested from Apple or Google. For anything else about a charge, write to us.

The village

If a neighbor's handle is offensive or they are abusive, open their house and use Report, which also blocks them, or Block on its own. A person at MangoSpace reviews every report within 24 hours.

Privacy and security

Questions about your data go to privacy@mangospace.ai. To report a security problem, email security@mangospace.ai. The Terms of Service, the Privacy Policy and the pages linked below say the rest.